01273 808 691 [email protected]

People ask us if they can restore a file or folder easily.  You can try the methods below and also speak to us about further backup options such as DataShell

Windows 7

If the file or folder is missing you may want to first try a search to see if it’s accidentally been moved to another folder.  If you delete or overwrite a file and you can’t see the item(s) in recycle bin you can use the Previous versions function within system restore of windows to try and recover previous versions of folders and files.  See videos below too.

  1. Navigate to the folder or file on the network or PC that you wish to recover.
  2. Right click on the folder containing the item you wish to recover and select Properties from the menu that appears.
  3. On the Properties window, click the Previous Versions tab.
  4. Highlight the version date of the item that you want to recover. If there are no version dates listed, either the item was not on the network/PC space long enough for a copy to be made.
  5. While there are several options for recovering an item, we recommend using the View & Copy method.  To copy the contents of the folder, click on the appropriate folder and then click open. A Windows Explorer window will open with the contents of the previous version of the folder.
  6. Right-click on the item that you wish to recover and select the Copy menu item.
  7. Navigate to the location on your machine where you wish the item to reside and select the Paste menu item.
  8. Open a new Windows Explorer window by double-clicking the computer icon in order to ensure that you are not using the previous version window.
  9. Close all open windows when finished.

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Windows 8 / 10

Windows 8 uses File history to restore previous versions of files and folders.  It uses a external hard drive or USB stick.

Launching File History in Windows 8 is easy. Just press the [Windows] + W to access the Search Settings page, type File History in the text box, and click File History

Once the screen appears, you’ll see that by default File History is turned off, but that the external hard disk is recognized as the storage location. (If your external hard disk doesn’t show up, you’ll need to make sure that it is connected.)

As soon as File History is done backing up your files, it displays a date and time stamp, so you’ll know how current the backup is. You’ll also see how much disk space is still available. If at any time you want to manually create a backup, you can click the Run now link.

Once you have File History up and running it is ready to begin protecting your data. By default, every hour File History will go to work and create backup copies of any file that has changed since the last backup. To do so, File History takes advantage of a feature of the NTFS file system, called the Change Journal.

Essentially, when any change is made to a file or folder on your hard disk, the change journal is updated with a description of the change and the name of the file or folder. So, in order to determine which files need to be backed up, File History simply consults the NTFS change journal, discovers which files or folders have changed, and backs them up. Using the change journal is fast and efficient and won’t suck up tons of system resources like running a conventional backup routine does.

See videos below

Windows 7 previous versions

File History Windows 8